How Can We Help You?

Find answers, installation guides, and troubleshooting solutions.

BILLING, ACCOUNT MANAGEMENT & SUPPORT
3 articles
BUFFERING, INTERNET & VPN
5 articles
DEVICE COMPATIBILITY & PERFORMANCE
7 articles
HOW TO BACK UP & RESTORE SETTINGS, FAVORITES, & LIST
1 article
INSTALLATION & RECORDING
7 articles
LIVE TV, EPG (TV GUIDE) & CONTENT
4 articles
LOGIN & ACCOUNT TROUBLESHOOTING
6 articles
SGTV ERROR CODES & TROUBLESHOOTING
4 articles
Can't find your answer? Contact SGTV Support
Most Popular Articles
How Do I Install the SGTV Streams Player?
On a compatible streaming device: Open Downloader. Enter code 9232605. Download and install...
What Is the Best Streaming Device for SGTV?
For the best overall experience, SGTV recommends the NVIDIA Shield TV Pro, Onn 4K Pro, Formuler...
How Do I Install SG Connected VPN?
On a compatible Android or Fire TV device: Open Downloader. Enter code 8505989. Install and...
Can I Use SGTV on a Smart TV With Built-In Fire TV?
We do not recommend running SGTV directly on a television’s built-in Fire TV system. Some...
Is SGTV Roku compatible?
Currently, SGTV is not officially compatible with Roku devices. The SGTV streaming application is...