Knowledgebase

A 401 Unauthorized error typically means incorrect login credentials have been entered.

  1. Log in to your SGTV Client Portal at https://billing.sgtvstreams.com/index.php/login.
  2. Locate Login Credentials.
  3. Enter your SGTV application username and password exactly as provided.
  4. Check for typing errors or extra spaces.

IMPORTANT: Do not use your email address or Client Portal password to log in to the SGTV application. These are separate credentials.

If the issue continues, submit a support ticket.

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